Dutch courts are showing a willingness to protect consumers. This is triggered by European law and seen across the legal landscape where disputes with consumers are involved. Often it concerns online transactions: travel, energy contracts, purchases etc. Caselaw shows this trend is also present in real estate where homes are rented out. Claims, or defences, that are based on general terms and conditions get the full attention of the courts. They are, as a matter of course, checked by the courts as to their fairness to the consumer.