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Prediction: Insurers will closely monitor increased activity by consumer bodies

Policy Wordings
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Prediction

Insurers are likely to undertake a comprehensive review of policy wordings, particularly in home and travel insurance, in 2026. In the latter part of 2025, Which? submitted a 'super-complaint' to the Financial Conduct Authority focusing on several problems identified in home and travel insurance. Consequently, and despite insurers having undertaken significant steps over the last few years to simplify their wordings in light of various regulatory pressures, insurers may seek to undertake a root-and-branch review of such products, including a focus on clear policy wordings.