The Financial Conduct Authority (FCA) roadmap for retail insurance will ensure continued focus on post-accident vehicular mobility, with the FCA having suggested that insurers look to streamline their processes to reduce the number of parties involved in post-accident repairs and mobility. Getting control of credit hire costs has been a long-running battle for the insurance industry. There is ongoing work on the General Terms of Agreement (GTA) governing the arrangements, which has already done a lot to improve the rate setting process. An alternative dispute resolution pilot has already been launched to try and limit the amount of claims falling out of the GTA.