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Technology, Social Issues

Prediction: AI will expand both in depth, tackling empathy, and in reach, accessing rural areas

Technology, Social Issues
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Prediction

AI will not only automate repetitive tasks but will also advance toward understanding emotions and contextual information, turning chatbots and virtual assistants into more empathetic, accurate and efficient tools. Businesses will increasingly rely on AI to customise services and enhance user experience, while workplaces will benefit from AI-driven platforms that optimise workflows in real time. These developments will foster productivity and innovation across multiple sectors. At the same time, Peru continues to expand its digital infrastructure to improve internet access in rural and underserved regions, which will open new opportunities for telemedicine, remote education, and e-government services. Strategic alliances, such as Huawei’s collaboration with the government on mobile classrooms for digital literacy, will further narrow the digital divide.

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