AI is increasingly being used by financial services companies to drive operational efficiencies through automation and advanced analytics. It has fundamentally changed loan and investment decision-making by enabling the rapid analysis of vast amounts of data about a particular sector, supporting swift, robust and informed decisions. AI has also revolutionised fraud detection, customer service, risk management, and regulatory compliance. While AI delivers significant efficiencies and innovation, its widespread adoption raises concerns about overreliance. Where investors suffer a loss, this can lead to claims against financial institutions that deploy these technologies (as seen in Tyndaris v VWM). Oversight and ongoing monitoring are essential to mitigate these risks and ensure responsible use of AI in the financial sector.