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Taking action on second-hand trauma in insurance

How can insurers best look after claims staff exposed to distressing cases? The insurance industry is becoming increasingly aware that the claims it deals with can be distressing and traumatic for its staff: death, severe injury and threats of violence can all be part of the day job. A recent report from the Chartered Insurance Institute’s New Generation Group has highlighted how deep the wound goes.

June 2024 | Social Issues
7 minute read
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Cover page of Social Inflation guide October 2025

Social Inflation: An interactive thematic and jurisdictional guide

As the global insurance industry continues to experience rising claims costs due to social, political, legal and economic factors, our interactive Social Inflation Guide provides expert insights broken down both by thematic drivers and jurisdictional developments.

October 2025 | Infographics
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Cropped Hands Of Woman Holding Globe

Our 2022 Interactive Guide to ESG Issues for the Insurance Industry

Environmental, social and governance (ESG) issues are a critical focus for all businesses in 2022, covering an almost overwhelming spectrum of topics. There is however a considerable overlap between them. Our experts have identified 20 key topics which will be of interest to the insurance industry. Our view on where these fall within ESG is illustrated in our interactive Venn diagram, which helpfully highlights where to focus attention.

September 2022 | Infographics
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Seedling growing in the earth

Turning up the heat on climate action: Inter-American Court advises on human rights and climate change

The Inter-American Court of Human Rights (IACHR) has issued a historic advisory opinion affirming the human right to a healthy environment and climate. Through IACHR Opinion OC-32/25 ("the Opinion"), an international court has for the first time comprehensively set out state obligations to respond to climate change in the context of human rights law, specifically the American Convention on Human Rights ("the Convention"). Applicable to members of the Organisation of American States ("States"), these obligations include clear and effective climate mitigation and adaptation plans, corporate regulation and international co-operation.

July 2025 | Environment
12 minute read
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Maslow's hammer

Social inflation is creeping beyond the US

Traditionally identified as a US-centric issue, insurers' financial exposure to the risk of social inflation is now being widely discussed in other insurance markets. In 2024, this is a global issue that all casualty insurers need to factor into their scenario planning.

June 2024 | Economics
8 minute read
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The normalisation of political violence

Standalone political violence (PV) cover is a focus for insurers, insureds and reinsurers alike. Strikes, riots and civil commotion (SRCC) risks, while only one element, have received particular attention in the current geopolitical climate.

June 2024 | Geopolitics
7 minute read
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Four mismatches and misconceptions that could cost cyber dear

2020 has given the insurance world an expensive reminder that a large part of its role is to imagine remote scenarios and prepare itself and its clients for the wholly unexpected. The worst nightmares of cyber insurance experts provide many areas where divergent client expectations and industry intentions may be building up major problems for the future.

October 2020 | Technology
12 minute read
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Visualising key issues for 2026 it's a chain reaction

Visualising key issues for 2026: it's a chain reaction

The interconnectivity of risks remains a conundrum for the C-suite in 2026. While it may be clear that neither a siloed nor whack-a-mole approach is likely to prove successful, where should businesses and, in particular, insurers focus now to prepare for whatever the future may hold?

March 2026 | The Golden Thread
5 minute read
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Climate litigation map

Climate change litigation: an interactive map

Climate change litigation is burgeoning across the globe. Our interactive map highlights our pick of the key active cases around the world in order to help you understand the trends and developments shaping the response to climate change, as at 18 November 2025.

November 2025 | Infographics
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The AI revolution: The pace of change accelerates

The AI revolution is underway. We are already living through an era of profound change that will be talked about for generations to come. Just as the 1780s are talked about as the start of the Industrial Revolution, so the 2020s will be seen as the dawn of the ‘AI Revolution’.

June 2024 | Technology
5 minute read
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Social Unrest: Resilience in Restless Times

The world is going through a period of restlessness, presenting problems for organisations looking to build resilience and insure against unrest. This is an uncertainty wrapped in political sensitivities and one that insurers may be inclined to push to one side. They shouldn’t.

September 2020 | Geopolitics
10 minute read
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A starting point, but not the final word: International Court of Justice issues landmark climate opinion

The International Court of Justice has issued a historic advisory opinion that states worldwide have legally binding obligations under climate change treaties and international law to protect the climate system from greenhouse gas emissions. These obligations include responsibility for the actions of the private sector within their jurisdictions.

August 2025 | Environment
13 minute read
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55 prediction results for 'embedded insurance'
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All service lines Aviation Bermuda Market Casualty Construction and Engineering D&O and Financial Institutions Data, Privacy and Cyber Education Insurance Advisory International and Complex Casualty Legal Indemnities Marine, Energy and Transport Medical Malpractice Motor Policy Wordings Political Risk, Trade Credit and Political Violence Product Safety, Liability and Recall Professional Liability Property Reinsurance Sports and Entertainment Transactional Liability

European storms will also disrupt the reinsurance industry

Environment
Reinsurance
Prediction

Reinsurers will also face further losses arising out of severe convective storms affecting major economies across Europe and in the United States in the years to come. This occurs where climate change alters atmospheric pressures leading to large hail, heavy rainfall and strong winds. This will in turn result in both casualties and substantive material damage in developed areas. It is expected that losses will run to hundreds of millions in Europe, whereas in the United States the insurance market can expect losses in the tens of millions. The increase in losses will have disruptive effects on the reinsurance industry, exacerbating hikes in reinsurance premiums and requiring considerable underwriting acumen to minimise disruption, including disproportionate financial exposure for the market.

Growth and openness will reshape China’s insurance and reinsurance landscape

Economics
Mainland China
Prediction

China’s insurance market continues to demonstrate remarkable growth momentum. In 2024, nationwide premium income exceeded RMB5.7 trillion (US$800.6 billion), representing an 11.5% year-on-year increase and underscoring the resilience of insurance demand despite broader economic pressures. Rising risk awareness among households and the expanding need for liability, health and property protection among corporates suggest that, by 2026, premium growth will continue to outpace the wider economy. At the same time, the rapid rise of the Shanghai International Reinsurance Exchange is reshaping the market landscape. By September 2025, 118 institutions had secured trading seats, including 28 foreign participants, highlighting its emergence as a hub for cross-border risk diversification and capital allocation. Looking ahead, regulatory innovation and real-time clearing mechanisms are expected to catalyse further co-operation between domestic and international players, cementing China’s growing influence in the global reinsurance arena. For insurers worldwide, this represents both an entry point to the Chinese market and a strategic opportunity to enhance international risk management and collaboration.

Increased use of parametric insurance will help reinsurers respond to evolving risks

Economics
Reinsurance
Prediction

The volume of reinsurance claims will likely trend upwards, especially from natural catastrophes, with reinsurers facing margin pressure due to both increased loss activity and softer market conditions. The sector will remain profitable, but with heightened volatility and a greater focus on risk selection and capital management. At the same time, we expect to see accelerated adoption of parametric risk transfer solutions within reinsurance programmes as a way for reinsurers, and cedents, to better manage the evolving risk landscape.

Silent AI exposures will require reinsurance consideration

Technology
Reinsurance
Prediction

As policy wordings in the primary insurance market evolve to address the growing role of AI in business operations, insurers will increasingly look to their outward reinsurance arrangements to ensure that AI-related risks affirmed at the primary level are also adequately covered under their reinsurance programmes. Equally, reinsurers may seek to condition or exclude AI-related risks which may impact how reinsurance claims are adjusted.

Innovation of terrorism cover will continue in commercial property wordings

Geopolitics
Policy Wordings, Reinsurance
Prediction

We will likely see further development in terrorism policy wordings as a result of the 2025 update to Pool Re's Treaty. The update introduced several amendments which we will see carried forward into policy wordings. Changes include a bifurcation of risks into conventional and non-conventional terrorism, which insurers may seek to replicate into their wordings. We anticipate further innovation and expect a shift away from standalone terrorism cover towards an embedded cover that reintroduces cover into standard commercial property wordings.

Germany plans to introduce mandatory natural hazards insurance

Environment, Regulation
Germany
Prediction

The German coalition government has announced a landmark step toward strengthening climate resilience: the planned introduction of a mandatory natural hazards insurance for residential buildings. Under the new framework, all new property insurance policies must include cover for floods, storms, and other natural hazards, while existing contracts will be extended by a set deadline. An opt-out mechanism remains under review, balancing consumer choice with universal protection. To safeguard long-term insurability, a state-backed reinsurance scheme will be created, and policy conditions will be more closely regulated. The agreement also highlights the responsibility of planning authorities in high-risk areas and proposes clearer liability rules. This initiative marks a decisive shift in risk management, aiming to protect homeowners and tenants alike while fostering greater accountability among public institutions. It signals a future in which comprehensive disaster coverage becomes a standard, not an exception.

The need for innovative insurance solutions will strengthen in light of numerous false dawns on the resolution to global conflicts

Geopolitics
Political Risk, Trade Credit and Political Violence
Prediction

Crisis management products will become fundamental elements of risk managers' insurance portfolios as global conflicts continue. In March 2025, global (re)insurer MS Amlin bound a reinsurance scheme that could provide €1 billion in war risk cover annually to Ukrainian SMEs insured by three local Ukrainian insurers. This innovative scheme aims to stimulate business activity growth with a view to a post-war Ukraine's reconstruction. While, at the time of writing, resolution of the Ukrainian conflict may seem far away, the Ukraine reinsurance facility is an example of just how London and international (re)insurance markets can and do act to promote the reconstruction and recovery of war-torn regions and countries. One hopes that global conflicts will find peaceful resolution in the coming 12 months and, if they do, we predict the insurance market will be ready to de-risk peacetime investment.

Wildfire risks will bring greater scrutiny

Environment
Reinsurance
Prediction

With the major reinsurers reeling from the estimated US$40 billion insured losses from the massive wildfires in Los Angeles in January 2025, an urgent reassessment of portfolios, rates and retentions is underway. Europe is the key focus, where reinsurers fear that the risks have been underestimated, a concern highlighted by the European Insurance and Occupational Pensions Authority which said recent trends show France, Greece, Italy, Portugal and Spain all have the potential to suffer annual economic losses of over US$2.5 billion from wildfires. Governments and regulators in Europe will be watching the response of the market in terms of availability and affordability of cover as they will not want to see the protection gap for catastrophe losses widen. A recent report said this was already at a level that was leading to talk of state intervention in Greece, Portugal, Croatia, Cyprus and Austria. This could take the form of joint public-private insurance schemes or obligations on insurers to take on wildfire risks if they want to operate in risk-prone regions.

Financial liberalisation will accelerate insurance collaboration

Social Issues, Economics
Mainland China
Prediction

Since March 2025, the National Financial Regulatory Administration of China has abolished the US$2 billion total asset threshold for Hong Kong and Macau financial institutions investing in mainland insurers, signalling not only a new stage of opening-up but also a fresh source of momentum for the industry. Looking ahead to 2026, a broader spectrum of smaller Hong Kong and Macau institutions is expected to enter the market, bringing with them more diverse governance practices and innovative approaches. Cross-border collaboration, particularly within the Greater Bay Area, is set to gain pace in health, pension and green insurance, directly addressing the pressing societal needs of an ageing population and the green transition. Meanwhile, wider foreign participation is likely to elevate disclosure standards and strengthen governance frameworks, thereby enhancing public trust in the sector. Overall, this policy both widens the channel for overseas capital and conveys China’s firm commitment to deepening financial liberalisation, with its social impact unfolding through cross-border integration, support for the real economy and improvements in public welfare.

Insurers will closely monitor increased activity by consumer bodies

Policy Wordings
Prediction

Insurers are likely to undertake a comprehensive review of policy wordings, particularly in home and travel insurance, in 2026. In the latter part of 2025, Which? submitted a 'super-complaint' to the Financial Conduct Authority focusing on several problems identified in home and travel insurance. Consequently, and despite insurers having undertaken significant steps over the last few years to simplify their wordings in light of various regulatory pressures, insurers may seek to undertake a root-and-branch review of such products, including a focus on clear policy wordings.

Open insurance could accelerate market innovation

Technology, Regulation, Social Issues
Brazil
Prediction

By 2026, the ongoing rollout of Brazil’s open insurance framework may foster a wave of innovation and competition across the sector. If data-sharing protocols and interoperability standards are widely adopted, consumers could benefit from more personalised products, easier policy comparisons, and improved movement between insurers. New entrants, including fintechs and insurtechs, might leverage open data to offer tailored solutions and challenge established players. However, the pace and impact of open insurance will depend on regulatory clarity, industry collaboration, and consumer trust in data privacy and security. If these factors align, open insurance could reshape how Brazilians interact with insurance providers and drive broader financial inclusion.

Social catastrophe insurance will move from debate to design

Social Issues, Environment, Regulation
Brazil
Prediction

Brazil is set to make significant progress towards establishing a national social insurance scheme for catastrophic events, such as floods and landslides. Following devastating climate disasters and a persistent protection gap, the government, through the insurance regulator's dedicated working group and with strong support from Congress and the insurance industry, is working to design a public-private catastrophe insurance model. The scheme will focus on providing rapid, emergency payouts to low-income and vulnerable populations, with eligibility and funding mechanisms shaped by ongoing stakeholder consultations. While full implementation may extend beyond 2026, the year will mark a turning point as Brazil moves from political debate to concrete regulatory proposals and pilot programmes, setting the stage for a more resilient and inclusive disaster response system.

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