Taking action on second-hand trauma in insurance
How can insurers best look after claims staff exposed to distressing cases? The insurance industry is becoming increasingly aware that the claims it deals with can be distressing and traumatic for its staff: death, severe injury and threats of violence can all be part of the day job. A recent report from the Chartered Insurance Institute’s New Generation Group has highlighted how deep the wound goes.
Our 2022 Interactive Guide to ESG Issues for the Insurance Industry
Environmental, social and governance (ESG) issues are a critical focus for all businesses in 2022, covering an almost overwhelming spectrum of topics. There is however a considerable overlap between them. Our experts have identified 20 key topics which will be of interest to the insurance industry. Our view on where these fall within ESG is illustrated in our interactive Venn diagram, which helpfully highlights where to focus attention.
Social inflation is creeping beyond the US
Traditionally identified as a US-centric issue, insurers' financial exposure to the risk of social inflation is now being widely discussed in other insurance markets. In 2024, this is a global issue that all casualty insurers need to factor into their scenario planning.
Four mismatches and misconceptions that could cost cyber dear
2020 has given the insurance world an expensive reminder that a large part of its role is to imagine remote scenarios and prepare itself and its clients for the wholly unexpected. The worst nightmares of cyber insurance experts provide many areas where divergent client expectations and industry intentions may be building up major problems for the future.
The normalisation of political violence
Standalone political violence (PV) cover is a focus for insurers, insureds and reinsurers alike. Strikes, riots and civil commotion (SRCC) risks, while only one element, have received particular attention in the current geopolitical climate.
Chapter 2: Interconnectivity of solutions
According to our thought leaders, if the challenges and threats to the insurance industry are connected, so also are the solutions. The scale, scope and connectivity of the major disruptive threats to the global insurance industry have come into even sharper focus over the last year as the COVID-19 pandemic maintained its grip on the world.
Climate Change - The Green Heart of Environmental, Social and Governance Issues
The insurance industry is now at the heart of the race to meet the challenge of climate change. As the COVID-19 pandemic recedes, it is climate change at the top of the global political agenda with Environmental, Social and Governance (ESG) strategies becoming essential for financial institutions.
The AI revolution: The pace of change accelerates
The AI revolution is underway. We are already living through an era of profound change that will be talked about for generations to come. Just as the 1780s are talked about as the start of the Industrial Revolution, so the 2020s will be seen as the dawn of the ‘AI Revolution’.
Chapter 3: Unlocking the potential of ESG
Collaboration is the key to ensuring resilience in the face of today’s challenges and building a sustainable future. The insurance industry and the businesses that comprise its complex supply chain are key players in shaping and supporting the way commerce and society responds.
The #metoo movement: changing the workplace forever
Movements such as #MeToo and #TimesUp have meant harassment claims have extended beyond employment practices liability into D&O liability insurance and both governments and employers are considering significant changes.
Social Unrest: Resilience in Restless Times
The world is going through a period of restlessness, presenting problems for organisations looking to build resilience and insure against unrest. This is an uncertainty wrapped in political sensitivities and one that insurers may be inclined to push to one side. They shouldn’t.
The Aftermath of Brexit: Adjustment, Adaptation and Acceptance
Insurance and financial services were conspicuous by their absence from the last-minute deal to seal the departure of the UK from the European Union (EU), signed as COVID-constrained festivities were about to commence on Christmas Eve last year.