welcome to informed insurance

Critical Certainties

For further information or enquiries, please contact:
Helen Faulkner, Head of Insurance,
+44 (0) 117 918 2225

Critical Certainties

Critical certainties in an uncertain world

One of the key objectives of our Informed Insurance thought leadership has been to focus on critical uncertainties – those potentially disruptive challenges that loom on the far horizon of everyday business but have the potential to fundamentally reshape the world of insurance.

When we published our scenario planning tools just four years ago, our map of critical uncertainties aimed to encourage the industry to focus on these growing future challenges. Today, many of these distant uncertainties are in fact part of our day-to-day life. Artificial intelligence, the rise of political violence, the pressures of social inflation and the need to prioritise the mental health of staff, especially those dealing with traumatic claims, are now critical certainties. The impact extends to all boardroom agendas as a myriad of resulting new regulations increases the level of responsibility placed on business leaders.

The rapid pace of change and the dramatic impact of these critical certainties will themselves create new uncertainties. Our aim through Informed Insurance is to give you the insight to face such challenges and opportunities with confidence.

Our 5 articles provide insights on:

Related articles

Technology and AI

The AI revolution: The pace of change accelerates

The AI revolution is underway. We are already living through an era of profound change that will be talked about for generations to come.

Read more >


Directors and Officers will be under the spotlight due to rapidly increasing regulation

The regulatory sands are constantly shifting for Directors and Officers (D&O). The recent landscape has been particularly dynamic, with a myriad of new regulations increasing...

Read more >

Global Risk

The normalisation of political violence

Standalone political violence (PV) cover is a focus for insurers, insureds and reinsurers alike. Strikes, riots and civil commotion (SRCC) risks...

Read more >

Class Actions

Social inflation is creeping beyond the US

Traditionally identified as a US-centric issue, insurers' financial exposure to the risk of social inflation is now being widely discussed in other insurance markets.

Read more >

Modernising the Workplace

Taking action on second-hand trauma in insurance

The insurance industry is becoming increasingly aware that the claims it deals with can be distressing and traumatic for its staff: death, severe injury and threats of violence can all be part of the day job.

Read more >
Back to top