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Prediction: Impacts of potentially scaling back the Consumer Duty

Regulation
Insurance Wordings
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Despite continued scrutiny on insurers affected by the Consumer Duty, the FCA is considering possible opportunities to streamline the scope of insurance regulation to reduce the burden of regulation on firms, as set out within the regulator's recent discussion paper DP24/1 on the regulation of commercial and bespoke insurance business. The proposals would also aim to support growth in the commercial general insurance market. The British Insurance Brokers' Association (BIBA), as part of its response, suggested that the removal of larger small and medium-sized enterprises from the scope of the Consumer Duty would help improve the burden of regulation. Although the outcome of the discussion paper is not yet clear, insurers should take time to consider the paper, published in July 2024, and how it might influence their own product development processes themselves, including a continued focus on clear product design, and wordings in particular.

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